Refunds & Returns & Warranty

If you are not satisfied with your trail magic carrier, you will be able to return it to us within 30 days of purchase. Please let us know if you experience any problems as typically we've been able to troubleshoot & help you love the Trail Magik Carrier like we do. In case you do decide to return, a shipping fee will be charged.
Warranty;
We are proud of our products durability. If the child carrier becomes damaged from appropriate use, we will repair or replace it at no expense to the owner. Shipping back to Trail Magik will be paid by owner, we will pay shipping back to owner.
Reach out at katie@trailmagik.com & let us know how we can help.